Excotramed S.P.R.L::Our conditions

Terms & Conditions

Prices :

In EURO - net - Ex Warehouse.

Packing :

Standard export packing included, strong enough for long distance transportation. It is the customer’s responsibility to visually inspect the goods before they are signed for. Intact packaging is no guarantee that the goods have been damaged in transit. Excotramed will under no circumstance accept claims for damaged goods once the delivery note has been signed.

Validity :

All orders are subject to our final confirmation.

Delivery :

Depending on items and quantities, approx. 2 - 8 weeks, from receipt date of payment. Excotramed will keep the scheduled deliveries but denies all consequential damages due to late deliveries for " force majeure" or any other reason beyond its control as: strikes, war, storage of supply by other suppliers, etc ...
The buyer is not entitled to terminate or change its obligations, to cancel the contract or to request any kind of penalty of damage.

Shipment :

The shipment will be made according to your instructions missing which we will chose our own forwarder and carrier. All transport charges are on account of buyer.

Insurance :

The shipment, storage and delivery of the goods are for the account and at the risk of the buyer. Benefits and risks are passed to the buyer with goods shipment.

Legalization :

Legalization costs of shipping documents (if requested) not included. Costs will be charged separately.

Minimum order:

Euro 1.000,00. -Orders below are subject to a minimum order surcharge of Euro 50,00.

Payment :

For orders exceeding Euro 10.000; Irrevocable letter of credit confirmed by a first class Belgian bank, payable at sight,  or payment in advance.
For orders below Euro 10.000, strictly payment in advance by wire transfer

Warranty :

For Medical Equipment: 12 mouths, on pieces that should result faulty due to manufacturer's causes, after installation or eighteen months after dispatch date whichever is earlier. The warranty is not extended to any system, option of spare part which had been subjected to moisture, neglect, accident, incorrect wiring or servicing, improper installation or any use in violation with written recommendations. The Warranty does not apply for disposables and drugs.

Cancellation of orders :

Any amendment or cancellation of order is subject to our written confirmation. Tailor made products are exempted from any amendment or cancellation.

Special :

Any amendments of sales terms have to be agreed upon before.